Information We Collect
This website does not have forms, so we do not collect information through the site itself. If you call (844) 950-6900, we receive your phone number and whatever you tell the dispatcher, such as your name, address and the details of the damage. We use that information to respond to your request and to arrange service.
Calls to our line may be recorded for quality and training purposes.
How We Use Information
- To dispatch a crew and communicate about your job.
- To document work and provide records for your insurance claim.
- To improve the quality of our service and train our staff.
- To meet legal and accounting requirements.
Sharing Information
We do not sell your personal information. We may share job details with your insurance company at your request, and with service providers who help us do the work, such as a plumber or an assessor, when you ask us to. We may also share information if the law requires it.
Third-Party Services
This site loads fonts from Google Fonts and shows a map from Google Maps. Those services may receive technical information such as your IP address when your browser loads them. Please see Google's own privacy policy for how it handles that data.
Your Choices
You can ask us what information we have about you and ask us to correct or delete it, subject to records we must keep. Email [email protected] or call (844) 950-6900. You can also ask not to be contacted again about a past job.
Security and Retention
We take reasonable steps to protect the information we hold and keep it only as long as we need it for the job, for legal reasons or for insurance documentation.
Changes to This Policy
We may update this policy. The date at the bottom shows when it was last changed. Last updated: November 12, 2026.
Water Damage Will Not Wait
Call the 24/7 emergency line and tell the dispatcher what happened.
Call (844) 950-6900