Who We Are
Alvin Water Damage Pros is a water damage restoration service based at 1741 Highway 35 Bypass N in Alvin, Texas. Our focus is narrow on purpose. We deal with water that is where it should not be: from broken pipes, failed appliances, leaking roofs, storms, floods and sewer backups. We also help homeowners understand what comes next when moisture turns into mold.
The line is open 24 hours a day, every day, because water does not wait for business hours. We work in Alvin and the nearby towns of Manvel, Liverpool and Pearland.
How a Job Runs
You call
A dispatcher asks what happened, whether water is still flowing and whether anyone is at risk.
We explain the scope
Before work starts, you hear what will be done and what it is likely to cost, in plain terms.
We dry and document
Water is removed, the structure is dried and the readings are logged each day.
We hand over records
Photos, moisture logs and the scope of work are yours to give to your insurer.
What We Will and Will Not Promise
We will tell you what we find, explain what we recommend and put the scope in writing. We will not promise an exact arrival time on a stormy night when every crew in the county is busy. We will not tell you what your insurance will pay, because that is your insurer's decision. And we will not push a repair you do not need.
| We do | We do not |
|---|---|
| Explain scope and price before work starts. | Quote a final price without seeing the damage. |
| Document damage with photos and moisture readings. | Decide your insurance coverage. |
| Dry structures until readings are normal. | Remove materials that can be saved. |
| Tell you when a licensed specialist is needed, such as for mold. | Offer mold testing and removal together on the same project, which Texas rules generally do not allow. |
Our Standards
Water damage work follows industry standards for water damage restoration and mold remediation. The IICRC S500 is the recognized standard for water damage restoration, and the S520 covers mold remediation. We refer to them as the guidelines the industry uses, and we explain in plain language how they apply to your job.
Where We Work
The business address is in Alvin, and service covers the city's ZIP codes 77511 and 77512. We also cover Manvel, Liverpool and Pearland. See the service area page for travel details.
What to Do and What Happens When You Call
The dispatcher has a short list of questions, and the answers shape the whole response. Is anyone in danger? Is the water still flowing? Is it clean, or does it smell like sewage? Which rooms are wet, and is there standing water? The dispatcher uses your answers to decide how urgent the call is and what equipment to send.
If water is still flowing, the first piece of advice is usually to shut off the main valve. If it came from a storm, the advice is to get to higher ground and stay out of the water. Crews are then arranged based on location and availability. During a major storm many homes call at once, so the dispatcher explains honestly what can be done and when.
Why We Document Everything
Photos, moisture readings and a written scope are part of every job. They protect you in two ways. They show your insurer what was damaged and why, and they show you that the drying is complete before the equipment leaves. Without those records, an adjuster has little to go on, and you have only our word that the house is dry.
Questions About Us
Is the provider licensed and insured?
Licence and insurance details are confirmed with the provider who takes your call, so ask for proof before work starts. Texas licenses mold assessors and remediators separately, and we explain who does what on any mold-related job.
Do you work with insurance companies?
We document damage for your claim and provide the records your insurer asks for. Coverage decisions come from your insurer.
Is the line really open all hours?
Yes. The emergency line is open 24 hours a day, every day.
Do you do repairs after drying?
We explain which parts of the scope are mitigation and which are repair, and what each involves.
Water Damage Will Not Wait
Call the 24/7 emergency line and tell the dispatcher what happened.
Call (844) 950-6900